All Ninetwo.5 pieces are handmade, packed and shipped from our Australia Studio. Free secure, safe & express shipping worldwide for orders over $600 AUD.

Production Lead Times
Made to order pieces - dispatched 6 weeks from date of order placement
Ready to ship / one off pieces - disaptched next business day after order placement
Custom pieces - Discussed prior with client, typically 8-10 weeks from date of order placement.

Australia Wide
Shipping via Express Australia Post
Expected Delivery Time 1-3 business days.
Tracking details sent via email when parcel is dispatched.

International - Shipping Via International
DHL Express Post
Expected Delivery Time: 7-10 business days
DDP (delivery duties paid where applicable)
Tracking details sent via email when parcel is dispatched.

International Shipping & Duties

At Ninetwo.5, we offer international shipping with all orders sent on a Delivery Duty Paid (DDP) basis. This means that where applicable, duties and taxes are included in the final price at checkout—ensuring a smooth and transparent delivery experience.

If you require further clarification regarding import duties or tax thresholds for your country, please contact us at info@ninetwo-5.com 

Exceptions
Some countries do not support DDP from Australia, and import duties or taxes may be charged upon delivery. These typically include Russia, Ukraine, Argentina, Brazil, Ethiopia, and select Middle Eastern countries such as Iraq and Yemen.

If DDP is unavailable in your region, you will be responsible for any local charges at the time of delivery.

USA Orders
While most U.S. shipments are covered under DDP, certain states impose a “Use Tax”, which is not covered by Ninetwo.5. This may be payable directly to your state authority.

Before You Order
We recommend checking with your local customs office to confirm your country’s import rules. If unsure, please contact us for assistance.

Important: We are not responsible for any delays caused by third-party couriers or uncontrollable events such as weather disruptions, technical issues, customs delays, etc.
Unfortunately, due to security protocols and the need for signature confirmation, we cannot ship to P.O. Boxes.
Please note that international orders are exempt from Australian GST but may be subject to local taxes and duties upon arrival in your country. Shipping fees do not include these additional charges.

Read Ninetwo.5 Shipping Policies Here